AHMED SAGIR ABDULLAHI
IT Support Specialist & Agricultural Engineering Student
Maiduguri, NG.About
Proactive and technically adept professional with hands-on experience in IT support, hardware/software repair, and system maintenance, complemented by ongoing studies in Agricultural and Environmental Resources Engineering. Eager to leverage strong analytical, problem-solving, and technical skills to contribute to innovative projects and operational efficiency within a dynamic organization.
Work
Airtel Nigeria
|Assistant IT
Maiduguri, Borno State, Nigeria
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Summary
Managed hardware and software repairs for KYC devices and maintained IT infrastructure for server rooms and showrooms at Airtel Nigeria, ensuring operational continuity.
Highlights
Resolved complex hardware and software issues for KYC devices, significantly reducing downtime and ensuring seamless customer identification processes.
Conducted comprehensive server room maintenance, enhancing system stability and preventing service interruptions across Airtel's critical network infrastructure.
Managed and maintained all IT devices within Airtel showrooms, directly supporting sales operations and improving the overall customer experience.
Applied advanced technical troubleshooting skills to diagnose and repair diverse IT equipment, extending device lifespan and optimizing resource utilization.
Education
University of Maiduguri
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B Engr.
Agricultural and Environmental Resources Engineering
Usman Bin Affan Islamic School
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Senior School Certificate Examination
General Studies
Kwari Computer Academy
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Diploma
Computer Application
University of Maiduguri
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Diploma
Computer Science
Al-burhan Islamic School Maiduguri
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Senior School Certificate Examination
General Studies
Mafoni Galtimari Primary School Maiduguri
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First School Leaving Certificate
Primary Education
Languages
English
Hausa
Yoruba
Babur Kanuri
Certificates
Data Analysis
Issued By
SchullTech
Solar Installation, Load analysis and System sizing
Issued By
Nigeria Directorate of Employment (NDE)
Climate Changes Sustainable Agricultural Engineering Solutions
Issued By
Nigerian Institution Of Agricultural Engineering
Nexit – CBN AGSMEIS Entrepreneurship
Issued By
AI Development Services Ltd
Skills
C++
C++ Programming.
HTML
HTML.
Corel Draw
Corel Draw.
IT Support
Hardware Repair, Software Troubleshooting, Device Maintenance, Technical Support.
System Maintenance
Server Room Maintenance, IT Infrastructure Management.
Data Analysis
Data Analysis.
Microsoft Office
Microsoft Office, Excel, Word, PowerPoint.
Solar Energy Systems
Solar Installation, Load Analysis, System Sizing.
References
Bar. Abdullahi Suleiman Gunda
Rtd Registrar High Court, Tel: 08036275022
Engr Bello Abdulsalam
Lecturer Unimaid, Tel: 08069776196